Passenger FAQ

1. Help with a trip

e. Feedback about the driver or vehicle


i. My driver was rude or unprofessional

Which trip do you want to adjust?

Please provide the following details and tell us more in the contact us form below.

• Date and pick up time of the trip
• Type of vehicle
• Pick up and drop off location
• Your phone number
• Your email
• Your first name and last name
• What happened

ii. My driver refused my destination

Which trip do you want to adjust?


Please provide the following details and tell us more in the contact us form below.

• Date and pick up time of the trip
• Type of vehicle
• Pick up and drop off location
• Your phone number
• Your email
• Your first name and last name
• What happened

iii. My driver's vehicle wasn't as nice as expected

Select the trip with the driver or vehicle you want to give feedback for.

Please provide the following details and tell us more in the contact us form below.

• Date and pick up time of the trip
• Type of vehicle
• Pick up and drop off location
• Your phone number
• Your email
• Your first name and last name
• What happened

iv. My driver made an unplanned stop

Before confirming your trip, you'll see either an upfront price or an estimated range. If you feel your trip price was too high, please let us know within 30 days of the trip.

Please provide the following details and tell us more in the contact us form below.

• Date and pick up time of the trip
• Type of vehicle
• Pick up and drop off location
• Your phone number
• Your email
• Your first name and last name
• What happened

Contact Customer Service

Name

Email

Contact Number

Tell us more?

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