2.Account
e. BoBo Coin
i. Using BoBo promotions and BoBo CoinPromo coupons
BoBo offers special promotions to provide discounts to riders. A Promo coupon applies to only specific trips, and any leftover value disappears. You can see the details, terms and conditions and the expiry date of your promotions in the [Wallet] section of your BoBo app.
For a Promo coupon to properly apply to your trip, you must:
- Choose (if any) the specific promo coupon before the trip
- Use the promo before the expiration date
- Comply with all terms and conditions
BoBo Coin
BoBo Coin can be manually or automatically applied to your trips. Just tap the payment method section at checkout and turn on 'BoBo Coin' to apply your remaining credits.
To check your credits balance:
1. Tap on your Icon/ [Account]
2. Tap [Wallet] to view the credits balance
Watch out for phishing scams
Phishing is an attempt to trick you into giving up your BoBo account information (email, phone number or password). Phishing scams often use unsolicited emails or SMS messages that contain a link or attachment that takes you to a fake login page. BoBo employees will never contact you via email or phone requesting your account information, including your password or financial information.
If you receive a message claiming to be from BoBo and asking you to provide personal information or go to a website that isn’t from www.bobohk.com, don’t click the link and don’t respond with any information. Please report the message to us immediately so our experts can investigate.
Use strong and unique passwords
The most important thing you can do to protect your BoBo account is to use a unique password that you don’t use for any other service. Make sure your password contains at least 10 characters, including lowercase and uppercase letters, numbers, and at least one symbol.
You might also consider using a password manager, which can easily create, store, and update strong and unique passwords for each of your online accounts.
