1. Help with a trip
c. Cash payment issues
i. My driver partner asked to be paid in cash
BoBo offers a cashless experience in Hong Kong. When a trip ends, your fare is automatically charged to the payment method selected in your BoBo account.
If your driver partner asked you to pay for a trip or a toll in cash, please let us know below.
- My driver partner requests me to pay for my trip in cash ; or
- My driver partner requests me to pay for my toll in cash
- Date and pick up time of the trip
- Type of vehicle
- Pick up and drop off location
- Your phone number
- Amount paid in cash
- Toll used
- What happened