5. Safety
b. My rider made me feel unsafe
If you feel that the riders' behaviours are offensive and possibly threaten your personal safety, please cancel the trip immediately and kindly reject the rider. To follow up this situation, please provide the following details and tell us more in the contact us form below:- Date and pick up time of the trip
- Type of vehicle
- Pick up and drop off location
- Your phone number
- Your email
- Your first name and last name
- Description of the incident
To report rider behaviour that you felt was rude or unpleasant but did not affect anyone's safety, please let us know by filling in the below form. We will study your response carefully to further improve your platform experience.
